About Us
About Us
Our journey as a company began back in 2009 when Rafael Mirel opened a small business in Northwoods Mall, located in North Charleston, South Carolina. Initially, the business focused on remote control helicopters, which quickly expanded into a remote control toy center. Thanks to our amazing customer service, the business grew to the point where the next best move was to open up shop.
Truthfully, Rafael did not have any prior knowledge or experience in the hobby world. This meant that he had to rely on employees and outsource knowledge from customers, which posed a significant challenge. However, with dedication and a knack for problem-solving, Rafael managed to overcome these hurdles. Against all odds, he turned his business into one of the leading enterprises on the East Coast, particularly in terms of customer service.
A significant portion of our success and knowledge came after this point, and Extreme RC became unstoppable. We never stopped delivering the best service the industry has ever seen, which helped push the business to new heights. Extreme RC's unique approach to the hobby world, showcasing all the leading brands the market has to offer, and the ability to fix and advise on every model we carry, kept our customers happy, devoted, and our biggest marketing tools.
Our business motto is simple: deliver the best customer service, help our customers with their problems, and assist them in finding the best model that fits their needs and budget. It is for this reason that Rafael Mirel partnered up with Tim Goheen at the beginning of 2024. Together, they aim to continue growing the business without compromising on customer service. Their goal is to expand the business with new merchandise, operate an online store, establish a YouTube channel, and maintain a phenomenal social media presence. To stay on top, we must continue delivering the best product, which is our knowledge and our customer service. That is how we win against other online stores.
A significant portion of our success and knowledge came after this point, and Extreme RC became unstoppable. We never stopped delivering the best service the industry has ever seen, which helped push the business to new heights. Extreme RC's unique approach to the hobby world, showcasing all the leading brands the market has to offer, and the ability to fix and advise on every model we carry, kept our customers happy, devoted, and our biggest marketing tools.
Our business motto is simple: deliver the best customer service, help our customers with their problems, and assist them in finding the best model that fits their needs and budget. It is for this reason that Rafael Mirel partnered up with Tim Goheen at the beginning of 2024. Together, they aim to continue growing the business without compromising on customer service. Their goal is to expand the business with new merchandise, operate an online store, establish a YouTube channel, and maintain a phenomenal social media presence. To stay on top, we must continue delivering the best product, which is our knowledge and our customer service. That is how we win against other online stores.